Paid plans run for a billing period (monthly or yearly). Here's what happens when a period ends.
1. Renewal invoice
When your current period ends, we create a renewal invoice and email it to you. You'll also see it in the portal with a Pay Now button.
2. Grace period
You then have a grace period (currently 7 days) to pay. Your site keeps working normally during this time.
3. Suspension
If the invoice is still unpaid when the grace period ends, the service is suspended — the site goes offline, but your content is kept safe.
4. Reactivation
Just pay the outstanding invoice. Your service is reactivated automatically and the new period begins.
Free plans
Free plans renew automatically at no charge — no invoice to pay and no risk of suspension.
Tips to avoid interruptions
- Keep your email address up to date so renewal reminders reach you.
- Check your Notification Preferences so billing alerts are switched on.
- Pay as soon as the renewal invoice arrives — you don't lose any days by paying early.