Knowledge Base
Guides and answers for getting the most out of your services.
Understanding the Approval and Rejection Workflow
What each status on your dashboard actually means.
Getting Started as a Reporter
Your reporter account, the submission workflow, and what happens after you submit.
Creating a New Epaper Edition
Set up a new issue before uploading its pages.
Managing Members and Volunteers
Add, organize, and showcase the people behind your organization.
Publishing Press Releases
Announce news and updates from your organization to the public.
Reporter Portal: Tips for Faster Approvals
A few habits that make your editor's job easier — and your articles get published faster.
Getting Started with the News Platform
Your first steps after your News site is provisioned — categories, your first post, and your team.
Understanding Your Plan's Entitlements
What "limits" actually control on your subscription, and what happens if you approach them.
Building Your Reporter Profile and Byline
Add a bio, photo, and social links so readers know who's behind your stories.
Creating and Managing Events
List upcoming activities, drives, and programs for your community.
Tracking Achievements and Milestones
Highlight the impact and recognition your organization has earned.
Managing Epaper Reader Access
Decide whether editions are free to browse or require a reader account.