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Billing & Account

Keeping Your Account Secure

Your billing account controls your websites and payments, so it's worth a few minutes to protect it.

1. Use a strong password

Go to your Profile to change your password. Use a long password you don't use anywhere else.

2. Turn on two-factor authentication (2FA)

  1. Open your Profile and find Two-Factor Authentication.
  2. Scan the QR code with an authenticator app (such as Google Authenticator or Microsoft Authenticator).
  3. Enter the 6-digit code from the app to confirm.

From then on, signing in asks for your password and a code from your phone, so a stolen password alone isn't enough.

3. Check your login history

Login History shows when and from where your account was accessed. If you see something you don't recognise, change your password straight away and contact us.

4. Choose your notifications

Under Notification Preferences (in the menu under your name) you can choose how you hear from us about invoices, renewals and your services, so important alerts never get missed.

Niviyo will never ask for your password or 2FA code by phone, email or WhatsApp.