Knowledge Base
Guides and answers for getting the most out of your services.
Managing Members and Volunteers
Add, organize, and showcase the people behind your organization.
Publishing Press Releases
Announce news and updates from your organization to the public.
Reporter Portal: Tips for Faster Approvals
A few habits that make your editor's job easier — and your articles get published faster.
Creating and Managing Events
List upcoming activities, drives, and programs for your community.
Tracking Achievements and Milestones
Highlight the impact and recognition your organization has earned.
Managing Epaper Reader Access
Decide whether editions are free to browse or require a reader account.
Understanding Breaking, Featured, and Trending Flags
Three ways to give an article extra visibility on your homepage.
Building Your Photo Gallery
Showcase your work visually with organized photo albums.
Setting Up Your Organization Profile
Logo, mission statement, contact details, and social links — the fields that shape your public-facing identity.
Inviting Team Members and Assigning Roles
Give colleagues the right level of access — from full admin to content-only editing.
Scheduling Articles for Future Publication
Write now, publish later — queue up content for exactly when you want it live.
Getting Started with the NGO Platform
A quick tour of your NGO site after it's provisioned — what's set up for you and what to do first.